Privacy Policy
Last updated: 03/12/2025
Your privacy is important to us. This Privacy Policy explains how The22yards collects, uses, and protects your personal information when you use www.the22yards.co.uk.
1. Information We Collect
We may collect the following:
- Personal details: name, email address, phone number
- Shipping and billing address
- Payment information (processed by secure payment gateways, not stored by us)
- Website usage data such as IP address, browser type, device information, pages visited
- Order and communication history
2. How We Use Your Information
We use your information to:
- Process orders and provide customer service
- Manage payments and refunds
- Improve website performance and user experience
- Send order updates and essential communication
- Detect and prevent fraud
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking
Our website uses cookies to improve browsing experience, remember preferences, and analyse site performance.
You may disable cookies in your browser settings, although some features may not function correctly.
4. Sharing of Information
We may share your information with:
- Delivery and courier partners
- Payment processors
- IT service providers
- Legal or regulatory authorities if required
All third parties are required to protect your information and use it only for the services they provide.
5. Data Security
We use secure technologies to protect your data, including encryption, secure servers, and restricted access.
Although we take all reasonable steps to protect your information, no system is completely secure.
6. Data Retention
We keep your information only as long as necessary for:
- Order processing
- Customer service
- Legal or tax purposes
You may request deletion of your data unless required by law.
7. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion in certain cases
- Object to certain processing
- Request a copy of your data
- Withdraw consent for marketing
To exercise your rights, contact info@the22yards.co.uk.
8. Age Restriction
Our website is not intended for children under 16.
We do not knowingly collect information from anyone under this age.
9. Third Party Links
Our site may contain external links. We are not responsible for the privacy practices of those websites.
10. Updates to the Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.